By our Reporter
The Federal Airports Authority of Nigeria (FAAN) has clarified that it has not imposed a blanket ban on e-hailing services such as Uber and Bolt at Nigerian airports, stressing that its primary concern is to ensure passenger safety, security and seamless mobility within airport premises.
In a statement dated August 20, 2026, FAAN said recent reports and public discussions concerning the operations of e-hailing services at some Nigerian airports had created misconceptions about the Authority’s position.
FAAN explained that its position was not aimed at restricting passengers’ access to transportation options or undermining the role of e-hailing companies in providing convenient mobility for air travellers.
According to the Authority, airports are highly regulated environments, requiring all commercial transportation services operating within their premises to have an appropriate framework that gives airport authorities adequate visibility over their operations, vehicles and drivers.
It said such arrangements were necessary to ensure effective coordination in the event of security or passenger-related incidents and to guarantee that transport operators within airport environments were identifiable and accountable.
FAAN also clarified that its ACHRAMS platform was not an e-hailing application and was not designed to compete with or replicate the services provided by Uber, Bolt or other e-hailing platforms.
The Authority said ACHRAMS was developed primarily to provide operational visibility and tracking within the airport environment, while facilitating seamless and accountable management of applicable concession and related airport charges.
FAAN said it had received complaints and observed operational challenges associated with commercial transportation activities within and around airport premises, including issues relating to passenger solicitation and touting.
It said these concerns had made it necessary to establish a clear and effective framework for managing commercial transportation activities at airports.
The Authority disclosed that it had been engaging relevant e-hailing operators to develop a mutually workable operational framework that recognises the value of their services while addressing the specific safety, security, accountability and passenger-experience requirements of the airport environment.
It stressed that the current situation should not be interpreted as a blanket prohibition on e-hailing services, but rather as part of an ongoing process of operational alignment to ensure that such services continue to operate within frameworks that meet airport requirements.
FAAN acknowledged the convenience and additional transportation options provided by Uber, Bolt and other mobility platforms, as well as concerns expressed by passengers who may experience inconvenience while the operational issues are being resolved.
The Authority said it was keen to conclude discussions with affected operators quickly, particularly on issues relating to passenger safety and security, operational visibility, accountability and the management of pick-up activities within airport premises.
FAAN expressed confidence that a mutually acceptable understanding would be reached shortly, reiterating that its actions were guided by the need to protect passengers while providing them with a safe, secure, orderly and seamless airport experience.
The Authority reaffirmed its commitment to working collaboratively with Uber, Bolt and other mobility providers to ensure that passengers continue to have safe and convenient transportation options at Nigerian airports.
